What Our Clients Are Saying

People say improvements can always be made. In the case of the Russell Shaw Group, I don't know how! The entire team is superb. I could not be happier with the experience I have had both buying and selling. I felt I was in great hands both times. My thanks and gratitude to your entire team.
- George Guthro
The friendliness and patience with me of finding a place that I loved stands out most in my mind!
- Kim Petrie
I don't know what caught our eye but as soon as George sent a note from your website he received a call from Jackie, she was the first to respond. We have been looking for over a year and we had more requirements as the time went on..she worked well with me and understood both of us. Jackie is a pleasure to work with and is very honest which is what we both liked.
- Lesli Rosen
Initial internet inquiry lead us to several agencies. Above and beyond was provided, good, professional, friendly team.
- Audrey Brandmeier
Mary was very responsive. And she had 6 of us to deal with. She never seemed hassled or put out, no matter the question or time of day. We are so grateful for her help and great work.
- Valerie Weng
From start to finish, Kristin was helpful every step of the way! She successfully navigated us through the basic steps as well as through some very out of the ordinary situations that arose during the sale of our home. We relocated out of state, and Kristin stepped up through open houses, meeting contractors for repair work, and even contacting people on our behalf to fight for meeting deadlines to keep the sale on track. Her market comparison to help us decide what to list at really showed that she knows and understands the local market. All of this, and our house was under contract in less than a month! We couldn't have asked for smoother transition, or for a better realtor than Kristin.
- Rebecca Ulatowski
We've been working with The King Team since 2013 (2 buys and 2 sells). They went well above and beyond expectations when we were new buyers, helping us with every step of the process, and they have continued to be extremely valuable and helpful for us throughout the years (2013-2022), so we kept coming back. The King Team knowledge in the market is unmatched, the levels of professionalism and communication throughout the process is impeccable. Ultimately, The King Team really helped us have much less stress throughout all of our buys and sells. In comparison, when we purchased a property out of state (forced to use another realtor outside of The King Team market), the differences between that service and The King Team were night and day! So much better and so much of a difference with The King Team! I cannot think of anything that needs to be improved. From the initial contact, through pictures and the listing process, and to the end with closings, every person on the team is fantastic!
- Adam Smith
I would absolutely recommend HomesbyMarco, my experience dealing with my realtor Margo was absolutely amazing! She always updated me she fought for me when it came to issues and things that were of concern for my condo. She kept me updated she always provide me with the best possible information. She was always there no matter what time of day to answer my call or respond to my text messages. She was completely awesome! I would recommend HomesbyMarco and Margo to any and everyone!!
- Quiana Royal
Great service --made our first time easy --friendy.
- Marissa Juracek
Great service! Made our first time buying easy.
- Marissa Juracek
Online searching for homes and found your site. Registered and the majority of the homes I liked was only found on HomesbyMarco. No need for improvement, keep doing what you guys do!
- Dajuan Chandler
Learning from Doug about the business, the industry, economic factors, and evaluating his experience and recommendations. He knows how to navigate from a position of integrity and keeps his finger on the pulse of the market.
- Mike Cain
We had the pleasure of working with a couple of different agents from the Marco team and both agents exceeded our expectations. As first time home buyers we had a lot of questions and may have needed a bit more hand holding than more seasoned buyers but they guided us through the process with great professionalism and knowledge. I would recommend their team to anyone and everyone in the market. I cannot say enough good things about them!
- Marilyn Haywood
You guys did exceptionally well. It was an absolute pleasure working with you guys. Francesca breathes and eats real estate. She knew all the ups and downs, and made the journey so much better - calming my fears when it got stressful and anxiety-filled.
- Benito Cantave
Very knowledgable. Had names of Mortgage Companies, etc. so I didn't have to go out and find my own.
- Marcia Mendrys
I wanted to see a property that I had seen on Realtor.com. Jackie Koukol was the agent for the property. We didn’t end up buying them, but 2 years later I called Jackie and she remembered us! She stayed with us through a long process of finding the perfect home. She never gave up on us! She’s the best! Jackie Koukol and Deborah Sarrazine made the process easy and fun! Jackie is very knowledgeable and did a good job explaining realty questions that we had.
- Patsy Malasanos
Always provided market information in acticipation of selling our house. Great customer service throughout the process.
- Greg Hay
Kathy was very courteous, friendly, and very knowledgeable. I liked the online response time with new listings. I received the new listings quicker than other online real estate co's.
- Marianne Battista
When we decided to move from our Michigan lakehouse back to Illinois to be near our family we had no idea of who to contact. We had been gone from Illinois since 1998. At first we worked with a realtor my daughter had heard about but that was not satisfying. She really didn't listen and would just show us things that I had seen on the internet. Soon after, I saw an ad for a home in Carillon, a senior community, and wanted to see it. It was early in the morning but I called the number listed for HomesbyMarco. Kathy Saunders answered the call and I knew immediately that she would be a good fit. She never let us down. She was always responsive to our every need. We are now happily settled in our new home and are thankful I called Kathy that morning. She made everything happen.
- Lucia Haas
Francesca is always upbeat and detail oriented.
- Christa Leyendecker
Great Team, Great Service.
- Norma Lindo
Excellent follow through - even after the sale. That says a lot for their work ethic and integrity.
- Pam King
Dani's personality, positivity, willingness to meet during our available times and constant communication made it easy for us to commit to her as our agent. We would definitely us them again.
- Ronald Shuffler
Jackie was awesome! Loved working with the team and I felt we were supported from start to finish. Amazing service.
- Tyler Wonderlic
Thank you Doug and to the people (Chris and Jonna) on your team. You and your team helped me to get into a place where I now have peace of mind. I will always remember these words from you "I want to make sure you are taking care of" ... you and your team did just that. I'm so thankful for the excellent service from The King Team.
- Shirley Zackery-Smith
Maria Burk was the first agent I met and i really liked her a lot. Our personalities clicked and she was very knowledgable about real estate. I noticed that you seemed to get new listings a day or more before other realtors.
- Babs Zepaltas
It has been a pleasure to be represented by Kathy Saunders of the Homes By Marco team, in the selling of our home and the purchase of a new one. Throughout the whole process, she listened to our preferences and needs, then provided us with many opportunities to look at homes to consider. She was always available, dependable, prompt, and kind, advising us and helping us think through the many possibilities of price, location, size, amenities, and potential of each home. She is a master in her field and we appreciated her professionalism and personal care, in working for us to help us make our final decisions in real estate.
- Jan Brunke
Francesca was very easy to work with. She’s very responsive and accommodating.
- Ishwor Adihkari
This is say a big thank you to Anita Sullivan for helping us buy our new home in Naperville. Our experience with Anita has been great. She is very kind, friendly, understanding, has lots of patience, and was well aware of our needs and limitations. I will have no hesitations in recommending Anita as a realtor to anyone who is looking to buy a new home. Thank you all.
- Vinita Naik
I've heard horror stories about buying, but I have to say it was the most amazing experience. I really felt my best interest was considered. Being a first-time homebuyer, I really had to trust my realtor and I had no doubts I was in good hands. Excellent from beginning to end!
- Jane Nummela
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