Personal service and level of attention by Jon Young - always went above and beyond, met every need, answered every question no matter how small, super helpful
- Jill Mazullo
Communication was great! I would highly recommend Jackie.
- Lesli Rosen
Pat Arzet is absolutely fantastic in everything she does! She helped me find and buy my first home several years ago and the experience exceeded my expectations, so when it was time to sell and purchase a new home, I reached out to Pat right away. We’ve stayed in contact all of these years and I consider her a dear friend. She is the perfect mix of compassion and drive. She knows real estate and has been in the business for many years. Her enthusiasm and can-do approach transcends all of her deals. I’ve never witnessed anything like it! The sale of my home and purchase of my new one was particularly trying and came with a few snags that would stress anyone out, but Pat’s reassurance that we’d get through this - together - was all that I needed to hear to know that we would. I had the full power of the entire King team stepping in to help get my transactions across the finish line. I cannot thank them enough for their unyielding support!
The personal touch is what differentiates this team from others. It’s baked into their brand and made clear at the onset of every communication as an expectation. Pat Arzet will help me buy and sell homes as long as she’s in the business. She has earned my loyalty tenfold!
- Keeva Haynes
Hands down the best agent we have ever worked with! Francesca helped us find our home that fit our needs, wants, and budget. She was a bulldog for us making sure we got the best deal for the house. She was in constant contact letting us know what was going on we never had to ask for information from her as to what was going on. She is an amazing realtor and if you're looking in Illinois or Wisconsin she is your person.
- Bruce McGlothin
Very favorable, speed & ease of entire transaction.
- Jennifer Allore
John is great. He helped me in the purchase of my home and is now helping me buy a rental property. He makes himself available when you need him. I've flooded his email with properties and poured through many showings. He hangs in there till the end. All around good guy and great realtor.
- Bryan Schmidt
It was a great experience from beginning to end, could not have gone any better!
- Justin Harger
They really know their stuff! Knowledgeable, competent, service oriented and trustworthy.
- Diane Metevier
Maria couldn't get any better.
- Donna Benck
Jackie was extremely helpful, she really cared about us and worked really well with us through the entire process. She communicated in a timely manner and was available to answer any questions we had. We are so happy to have worked with her especially since it was our first time buying a home. Marco checked in with me about the buying process often and was able to push things along when needed, I really appreciated that too! Thank you Marco!
- Marina Hirata
This was my best homeselling experience. All of your staff were cordial and professional. Each individual was very knowledgeable.
- Pamela Kronenberg
Everyone was always professional & friendly, and I felt very comfortable working with Mary to find a new home. She would meet me during the week and on weekends, just so I could find a new place to live. Then COVID-19 happened and everyone's world turned upside down, but Mary was a comforting source throughout the entire closing! Mary was the best!
- Renna Diamond
Pat was always a call away and her knowledge of different communities was a time saver. She went above expectations , always positive that we would find what we were looking for, and we did!
- Eve Robinson
Mary helped us bought our first home, so naturally, we asked her and her team for help when we were ready to sell it. They are so nice and have so much knowledge and experience. The whole entire selling process was easy and stressless.
- Hai Le
Jon Young was a great realtor! Always available, great knowledge and great attention to detail.
- Jason Adkins
We had the pleasure of working with a couple of different agents from the Marco team and both agents exceeded our expectations. As first time home buyers we had a lot of questions and may have needed a bit more hand holding than more seasoned buyers but they guided us through the process with great professionalism and knowledge. I would recommend their team to anyone and everyone in the market. I cannot say enough good things about them!
- Marilyn Haywood
People say improvements can always be made. In the case of the Russell Shaw Group, I don't know how! The entire team is superb. I could not be happier with the experience I have had both buying and selling. I felt I was in great hands both times. My thanks and gratitude to your entire team.
- George Guthro
Learning from Doug about the business, the industry, economic factors, and evaluating his experience and recommendations. He knows how to navigate from a position of integrity and keeps his finger on the pulse of the market.
- Mike Cain
Exceptional professionalism with my house was outstanding! They knew what questions I was going to ask before I asked them.
- Tim Anderson
Kathy and her team exceeded our expectations at every opportunity. Because we were out of town during the transaction, Kathy applied for permits, set up appointments and met with contractors, met inspectors, coordinated an estate sale and donation, and prepared the house for the buyer. Her knowledge of the market is exceeded only by her work ethic. Words fail in expressing our gratitude. We would not hesitate to engage her or recommend her to anyone.
- Rusty McKellar
The website is great!
- Dan Dadabo
We really felt valued as a customers. We choose to work with the team because of the great website, but then because of their knowledge and genuine care for our needs. They have patience.
- Amy Knizner
I don't know what caught our eye but as soon as George sent a note from your website he received a call from Jackie, she was the first to respond. We have been looking for over a year and we had more requirements as the time went on..she worked well with me and understood both of us. Jackie is a pleasure to work with and is very honest which is what we both liked.
- Lesli Rosen
Anita Sullivan guided me through the entire process. Her decisions were spot on. She was tenacious in getting me the best deal possible.
- Casey Wasilewski
Kathy Saunders was great and put me at ease during the process.
- Toni Petty
Would recommend without reservation.
- Michael Pearlman
Now I know why they sell as many homes as they do. Appreciated the daily e-mail updates!
- Wendy Geib
Francesca was very easy to work with. She’s very responsive and accommodating.
- Ishwor Adihkari
Friendly, serious about business and desire to help.
- Luis Vazquez
It was a great experience. I got the impression that everyone there works very hard as a team to make sure their clients are taken care of every step of the way. The team really took a lot of the worry and stress out of the home buying process.
- Adam Karner